Here are a few customer service tips that will change your life. In fact, if you want to know how to make a small business successful – here is your answer. I use these ideas to become the most important client to my vendors. How much easier would it be for you if you were the most important patient to all your doctors?
What if you could be the #1 client to all your service providers without costing you a cent? I believe you can do this in less than 32 seconds a week.
“True dat”, as they say on The Wire (don’t tell my what happens – I’m only on Series 4).
When I was paying a lot of invoices in my last start-up, I made a point of writing to everyone as I made the bank transfer and sharing a +ve view on their work that month – and a thank you.
Often it was just two lines – but often it was the only contact I would have with them (they’d be contracted through other managers etc).
I also paid on time, which is equally rare it seems.
We batted way above our weight with our suppliers because of these simple facts, I know for a fact.